Privacy Policy
LaleInk Artistry is committed to protecting the privacy of our students, clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our online platform, engage in our services, or purchase our products.
1. Information We Collect
We collect various types of information to provide and improve our traditional calligraphy courses, modern calligraphy workshops, personalized lettering design, corporate art events, and calligraphy supply sales:
- Personal Identification Information: This includes your name, email address, phone number, postal address (for delivery of supplies or course materials), and payment information (processed securely by third-party payment processors). We collect this when you register for a course, sign up for a workshop, request a personalized design, make a purchase, or contact us.
- Course and Workshop Information: Details related to your enrollment in our courses and workshops, including attendance, progress, and any feedback you provide.
- Correspondence Information: Records of communications with us, including emails, inquiry forms, and customer service interactions.
- Technical Data: Information about your device and how you interact with our website, such as IP address, browser type, operating system, referral sources, pages visited, and time spent on our site. This is collected through cookies and similar technologies.
2. How We Use Your Information
LaleInk Artistry uses the collected information for the following purposes:
- To Provide Services: To deliver scheduled courses and workshops, process personalized lettering design requests, fulfill orders for calligraphy supplies, and organize corporate art events.
- To Process Transactions: To manage payments and refunds for services and products.
- To Communicate with You: To send important updates, course materials, workshop reminders, promotional offers (if you have opted in), and respond to your inquiries and support requests.
- To Improve Our Services: To understand how our services are used, gather feedback, and enhance our course content, workshops, and product offerings.
- For Marketing and Promotions: With your consent, to send you information about new courses, workshops, special offers, or events that may be of interest to you.
- To Ensure Security: To maintain the security and integrity of our online platform and protect against fraudulent activity.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
LaleInk Artistry respects your privacy and does not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, such as payment processors, shipping companies, or IT service providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and restricted access controls. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely dispose of it.
6. Your Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data, particularly for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
7. Use of Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
8. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
LaleInk Artistry may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
LaleInk Artistry
2847 İstiklal Avenue, Floor 3,
Istanbul, Marmara Region, 34433
Turkey